Massachusetts Division of Insurance Transitioning to SBS

SBS Transition -- NEW DATE: Effective Friday, March 18

On Friday, March 18, 2022, the Massachusetts Division of Insurance is going live on State Based Systems (SBS), a web-based NAIC application that supports state insurance regulation functions.

Key dates and times include:

Wednesday, March 9th at 5 p.m. ET: Prometric stops accepting online Continuing Education submissions that affect the Massachusetts Division of Insurance database.
Thursday, March 10th at 5 p.m. ET: NIPR will stop accepting online submissions that affect the Massachusetts Division of Insurance database and Massachusetts insurance licensing operations will be unavailable.
Friday, March 18th: Massachusetts insurance licensing operations including all Continuing Education processes are available using SBS at 8 a.m. ET and NIPR begins accepting online submissions at 10 a.m. ET.

CHANGES FOR INDUSTRY effective Friday, March 18, 2022:
    All individual and current business entity (agency) license numbers are changing to National Producer Number (NPN). Click to find your NPN.
  • All Massachusetts appointments and terminations will be submitted via NIPR.
  • All active companies will be assigned a new Massachusetts Company Number. Look up your new Company Number using the free Lookup tool on the SBS website. Your NAIC Company Number (NAIC CoCode) remains the same.
  • All licensees requiring Continuing Education (CE) when renewing their Massachusetts insurance license must be CE Compliant before submitting their renewal application. Use the “Print Education Transcript Button” at to review your CE requirements and compliance status.
  • Massachusetts Provider Numbers and Course Numbers will no longer be preceded by a letter. Use the free Lookup tool to find your new Provider and Course Number.


Click here to see how the Massachusetts Division of Insurance transition will affect you and the new tools you will have access to.

If you have any questions or concerns regarding this notice, please feel free to contact us at: via e-mail and 816.783.8990 via phone. Thank you!