- SBS Producer enables the state insurance department to efficiently organize and manage individual and business entity licenses within the state. SBS Producer allows cascading status changes, creating and attaching electronic correspondence, prevents changes to the records of licensees under investigation, validates a license in good standing in a resident state, and more.
- Streamlined workflow with the comprehensive licensee summary
- Direct access to the NAIC State Producer Licensing Database (SPLD)
- Complete integration with NAIC's I-SITE
- Comprehensive, flexible reporting and data extract
- State-defined and state-specific license types
- Continuing education processing via external tools
- SBS Continuing Education provides the state insurance department with the ability to process provider applications, new course applications, course completions, and associate credits for completed courses with the producer’s licensing record. SBS Continuing Education also allows continuing education providers to submit new courses for state approval, course rosters with program completion information, new instructors, and more...all online!
- Provider, course, and instructor applications and renewals
- Flexible, user-defined reporting capabilities
- Online course approval and completion submission
- Accommodates state-specific CE requirements
- Automatically updates licensee records
- System-calculated CE compliance
- SBS Company affords the state insurance department an efficient system for the management of company licenses. SBS Company includes a broad assortment of tools designed to support company licensing processes related to company name reservations, new company applications, renewal of existing licenses, mergers, liquidations, company updates, and more.
- Wild-card or old/new company name searches
- Fully integrated with NAIC's I-SITE
- Company contact tracking
- Extensive and flexible reporting and data extract capabilities
- Accommodates of state-specific license types
- Simplifies tracking of company mergers or changes
- SBS Consumer Services handles complaint, inquiry, or consumer assistance case management for state insurance departments. Escalate or transform a case into SBS Enforcement or SBS Investigations seamlessly with its flexible case copy/relate case feature.
- Fully integrated with the NAIC's Consumer Information Source
- Comprehensive and flexible reporting and data extract capabilities
- Fully integrated with NAIC's I-SITE
- Comprehensive case history/activity tracking
- Uploads to NAIC Complaint Database System in real time
- Streamlined workflow with case summary page
- SBS Enforcement provides the state department with the necessary tools and information to conduct and complete case investigations. SBS Enforcement is fully integrated with NAIC I-SITE, providing access to data unavailable with other services. SBS Enforcement is also designed to allow effortless sharing of data among SBS Consumer Services and SBS Investigations as cases evolve and change.
- Full integration with NAIC's I-SITE
- Investigation tools include penalty and fine tracking
- Real-time reporting to the Regulatory Information Retrieval System (RIRS)
- Guaranteed compliance with NAIC membership initiatives
- Uploads and attaches audio/video recordings, photos, and electronic documents
- Provides effortless case search and update capabilities
- SBS Investigations will provide the state insurance department with the ability to manage the investigation of both consumer and industry fraud. Cases can be initiated from multiple tools—NAIC's Online Fraud Reporting System (OFRS), SBS Consumer Services, and SBS Enforcement—and closed case data can be readily uploaded into NAIC's Special Activities Database (SAD).
- Attach document, photo, audio, and video electronic files to a case
- View/Print a chronological activity log
- Create ticklers (with electronic reminders) for follow-up activities and deadlines
- Access all available information quickly and easily
- Establish multiple levels of security based on permitted access
- Record investigation details/results from a convenient summary screen
- SBS Correspondence allows the state to create, store and track free-form and fixed-format correspondence. Users can generate correspondence based on specific data and include data dynamically retrieved from SBS databases. SBS Correspondence includes the capability to e-mail and allows users to create correspondence templates without the assistance of the NAIC or state IT staff.
- Associate correspondence to the recipient for easy retrieval
- Track sent or received correspondence
- Attach electronic files to pieces of correspondence
- Integrated across and accessible from all SBS services
- Edit correspondence to meet a specific need
- Send correspondence directly to company contacts, consumers, and producers
- SBS Revenue allows tracking of all types of incoming revenue including producer and company licensing fees, enforcement fines, and premium tax collections. Key features include the ability to allocate a single check across multiple entities and the ability to compare expected to actual premium tax payments.
- Detail payment receipt and allocation
- User- or system-defined batch numbers
- Comprehensive revenue/batch reporting using flexible search criteria
- Integrated with all other SBS services, streamlining allocation of payments
- SBS Rate and Form utilizes the NAIC membership approved SERFF system. SBS is fully integrated with SERFF v5, providing state filing reviewers access to company licensing information needed to ensure proper licensing prior to review. SBS Rate and Form’s employment of SERFF eliminates the need for duplicate rate and form filing systems, without sacrificing the flexibility state insurance department staff need.
- Meet uniformity and standardization on a state and national level
- Accelerate speed to market
- Reduce filing expenses - no paper or postage!
- SBS Market Conduct Examinations supports a wide variety of regulatory needs when tracking market conduct examinations. Through this SBS service, the state can track all key elements—examiners, locations, costs, violations, and penalties—of a market conduct exam using SBS case management functionality relied upon throughout SBS.
- Track case status, locations, and examiners
- Manage and report exam expenses
- Record exam violations and penalties
- Track legal cases and associated parties
- All SBS services are completely integrated with NAIC I-SITE, an online interface designed for state insurance departments to obtain comprehensive financial, market conduct, producer licensing, and securities information. I-SITE offers regulators access to NAIC database information including Summary Reports, Batch Reports, and Detailed Lookup Reports. The integration of SBS and I-SITE ensures the seamless access to data between I-SITE and SBS.
Copyright 2008
State Based Systems
