SBS Investigations will provide the state insurance department with the ability to manage the investigation of both consumer and industry fraud. Cases can be initiated from multiple tools—NAIC's Online Fraud Reporting System (OFRS), SBS Consumer Services, and SBS Enforcement.

• Attach document, photo, audio, and video electronic files to a case
• View/Print a chronological activity log
• Create ticklers (with electronic reminders) for follow-up activities and deadlines
• Access all available information quickly and easily
• Establish multiple levels of security based on permitted access
• Record investigation details/results from a convenient summary screen