SBS Correspondence allows the state to create, store and track free-form and fixed-format correspondence. Users can generate correspondence based on specific data and include data dynamically retrieved from SBS databases. SBS Correspondence includes the capability to e-mail and allows users to create correspondence templates without the assistance of the NAIC or state IT staff.

• Associate correspondence to the recipient for easy retrieval
• Track sent or received correspondence
• Attach electronic files to pieces of correspondence
• Integrated across and accessible from all SBS services
• Edit correspondence to meet a specific need
• Send correspondence directly to company contacts, consumers, and producers