SBS Consumer Services handles complaint, inquiry, or consumer assistance case management for state insurance departments. Escalate or transform a case into SBS Enforcement or SBS Investigations seamlessly with its flexible case copy/relate case feature.

• Fully integrated with the NAIC's Consumer Information Source
• Comprehensive and flexible reporting and data extract capabilities
• Fully integrated with NAIC's I-SITE
• Comprehensive case history/activity tracking
• Uploads to NAIC Complaint Database System in real time
• Streamlined workflow with case summary page